May 2026
At RJ Locksmith Services, we are committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal information when you visit our website (https://www.rj-locksmith-service.co.uk/) and use our services.
RJ Locksmith Services is an independent locksmith business based in Horsham, West Sussex. For the purpose of the UK General Data Protection Regulation (UK GDPR), the data controller is RJ Locksmith Services.
- Address: 8 Sage Gdns, Horsham RH12 6AU
- Email: rjlocksmithservices@gmail.com
- Phone: +44 7376 215730
We may collect and process the following data about you:
- Contact Information: Name, phone number, email address, and physical address (provided by you for service delivery).
- Service Details: Photos of locks/doors sent via WhatsApp or email to provide quotes.
- Technical Data: Your IP address, browser type, and how you use our website (via cookies).
We collect information when you:
- Fill out a contact form on our website.
- Contact us directly via WhatsApp, phone, or email.
- Interact with our website (cookies and analytics).
We use your data to:
- Provide accurate, fixed-price quotes.
- Carry out locksmith services at your property.
- Send invoices and receipts.
- Respond to your enquiries or emergency call-outs.
- Comply with legal and insurance obligations.
Under the UK GDPR, we process your data because:
1. Contractual Necessity: We need your address and phone number to perform the requested locksmith services.
2. Consent: You have given us clear consent to contact you (e.g., via WhatsApp).
3. Legal Obligation: To maintain records for tax and insurance purposes.
We only keep your personal information for as long as necessary to fulfil the purposes we collected it for, including any legal, accounting, or reporting requirements (typically 6-7 years for tax records).
We take the security of your data seriously. Access to your personal information is limited to Romans (RJ Locksmith Services). We use secure mobile devices and encrypted messaging (WhatsApp) to ensure your photos and address remains private.
We never sell your data to third parties. We only share information when:
- Required by law or to prevent fraud.
- Requested by your insurance provider (with your consent).
Under UK law, you have the right to:
- Access the personal data we hold about you.
- Request that we correct any inaccuracies.
- Request that we delete your data (the "right to be forgotten").
- Withdraw your consent at any time.
To exercise these rights, please contact us at rjlocksmithservices@gmail.com.
Our website uses cookies to improve your browsing experience. You can choose to set your web browser to refuse cookies, although some parts of the site may not function properly as a result.
We may update this policy from time to time. Any changes will be posted on this page.
Independent locksmith based in Horsham, providing emergency entry and professional lock repairs across West Sussex, Surrey & Kent.
Useful Links
Opening Hours
Locksmith Hours:
Mon - Fri:
08:00 – 23:00
Sat - Sun:
08:00 – 22:00
CONTACT LOCKSMITH NOW:
+44 7376 215730
Copyright © 2026 RJ Locksmith Services LTD
